Frequently Asked Questions

Interior of new modern SUV car with automatic transmission, dashboard

Services & Process

Understanding what we do and how we work

What services does Decus Auto Detailing offer?

We specialize in comprehensive automotive detailing services including interior detailing, exterior detailing, paint correction, ceramic coating application, paint protection film installation, and ongoing maintenance details. Each service is performed with precision and attention to the specific needs of your vehicle.

What is the difference between a basic detail and a premium detail?

A basic detail focuses on surface-level cleaning and restoration—washing, vacuuming, and light conditioning. A premium detail involves multi-stage paint correction, deep extraction cleaning, surface preparation, and protective coating application. Premium services require significantly more time, advanced techniques, and professional-grade materials to achieve lasting results.

How long does a typical detailing service take?

Service duration varies based on the package selected and the condition of the vehicle. A comprehensive interior and exterior detail typically requires 6–10 hours. Paint correction and ceramic coating services can require 2–4 days depending on the level of correction needed. Quality and precision take precedence over speed.

Do you offer ceramic coating and paint correction?

Yes. We provide professional-grade ceramic coating application and multi-stage paint correction services. Paint correction removes surface defects such as swirl marks, scratches, and oxidation, while ceramic coating delivers long-term protection, enhanced gloss, and hydrophobic properties. Both services require expertise, proper tools, and controlled environments to ensure optimal results.

Vehicles & Preparation

Care and respect for high-value vehicles

What types of vehicles do you service?

We service all vehicle types—luxury sedans, performance vehicles, SUVs, exotics, classics, and daily drivers. Every vehicle receives the same level of care and attention, regardless of make or model. Our process is consistent, methodical, and tailored to the specific needs of each surface and material.

Do you work on luxury and performance vehicles?

Yes. We regularly work with luxury and performance vehicles including Porsche, BMW, Mercedes-Benz, Audi, Tesla, Lamborghini, Ferrari, and other high-value marques. We understand the importance of proper handling, paint sensitivity, and material-specific care required for these vehicles.

How should I prepare my vehicle before a detail?

No preparation is necessary. Simply remove personal belongings and valuables from the vehicle before your appointment. We handle all aspects of the detailing process, including initial inspection, pre-cleaning, and surface preparation. If you have specific concerns or requests, communicate them during scheduling.

Pricing & Packages

Understanding investment, value, and long-term results

How is pricing determined?

Pricing reflects the time, expertise, materials, and precision required to achieve professional results. Factors include vehicle size, condition, service complexity, and the products used. Each service is priced to reflect the actual investment required—not arbitrary market rates. Transparency is built into every estimate.

Why does professional detailing cost more than a car wash?

Professional detailing is a restorative and protective process—not surface cleaning. It involves paint correction, surface decontamination, material conditioning, and protective coating application using professional-grade tools and products. The outcome is measurable improvement in paint clarity, interior condition, and long-term vehicle preservation. A car wash addresses immediate cleanliness. Detailing addresses condition and value.

Do you offer custom packages?

Yes. While we maintain structured service packages for clarity and consistency, we also accommodate custom requests based on specific needs or goals. Whether you require targeted paint correction, seasonal maintenance, or pre-sale preparation, we can develop a tailored service plan. Contact us to discuss your requirements.

Scheduling & Service Area

Booking, coverage, and service logistics

How do I book a service?

You can request a service by visiting our Contact page and submitting a service inquiry. Include details about your vehicle, preferred service, and scheduling preferences. We will respond with availability and next steps. Booking confirmation is provided once a date and service are finalized.

What areas do you serve?

We are based in South Jersey and serve clients throughout New Jersey and the broader Tri-State area. Service availability may vary based on location and scheduling. For specific coverage details or to confirm service in your area, visit our Service Area page or contact us directly.

Do you offer mobile or scheduled services?

Service format depends on the package selected and your location. Some services require a controlled environment for optimal results, while others can be performed on-site. We will determine the best approach during the booking process based on your needs and the service requirements.

Results & Expectations

Setting realistic expectations and understanding outcomes

How long do results last?

Longevity depends on the service performed, environmental factors, vehicle usage, and maintenance practices. Interior detailing results can last several months with proper care. Ceramic coatings provide protection for 2–5 years depending on the product and maintenance. Paint correction is permanent, but new defects can develop over time without protective measures. We provide aftercare guidance to help you maintain results.

Will detailing remove all imperfections?

Detailing can significantly reduce or eliminate many surface imperfections such as swirl marks, light scratches, oxidation, and staining. However, deep scratches, dents, paint chips, or structural damage require repair beyond detailing. We assess your vehicle's condition during inspection and provide realistic expectations for what can be achieved through our services.

What kind of results should I expect?

You should expect noticeable improvement in paint clarity, interior cleanliness, and surface condition. Properly detailed vehicles exhibit enhanced gloss, restored depth, and protected surfaces. Results are visible, measurable, and consistent. We document the process and provide transparency throughout. Our goal is to deliver outcomes that reflect the time, materials, and expertise invested—not marketing promises.